Privacy policy

Privacy Policy

Last updated: November 2, 2026

Welcome to 1CONCEPT.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase our products, subscribe to our newsletter or otherwise interact with us.

Our website, www.1concept.world, is powered by Shopify.

By using our website, you acknowledge that you have been informed about our privacy practices as described below.

1. Who we are

1CONCEPT is an independent fashion and accessories brand operated by Marina Lafuente Latorre, a self-employed professional based in Valencia, Spain.

For the purposes of the General Data Protection Regulation (GDPR), Marina Lafuente Latorre is the data controller responsible for the processing of personal information carried out by 1CONCEPT, except where another party acts as an independent controller.

Business name: 1CONCEPT
Data controller: Marina Lafuente Latorre
Website: www.1concept.world
Email: hello@1concept.world
Country: Spain
Postal contact address: 46006 Valencia, Spain

For any questions regarding this Privacy Policy or your personal data, please contact us by email.

2. Personal information we collect

Depending on how you interact with our website, we may collect the following information:

Contact information: your name, email address, telephone number, billing address and shipping address.

Order information: products purchased, order history, payment confirmation, shipping details, returns and exchanges.

Account information: information associated with your customer account, including your preferences and account settings.

Communications: information you provide when contacting us by email, through our website or through customer support.

Technical information: IP address, browser type, device information, pages visited and interactions with our website.

Marketing preferences: information about your newsletter subscription, your consent preferences and your interactions with our marketing communications.

Payment information is processed through Shopify and the payment providers available at checkout. We do not need direct access to your complete payment card details to fulfil your order.

3. How we use your information

We process personal information for the following purposes:

Orders and purchases

To process payments, prepare and deliver orders, manage returns and exchanges, provide customer support and fulfil our contractual obligations.

Legal basis: performance of a contract or steps taken at your request before entering into a contract.

Newsletter and marketing communications

If you subscribe to our newsletter, we use your email address to send information about new collections, product launches, editorial content, events and occasional promotions.

Our welcome email may include a discount for your first purchase.

Legal basis: your consent, where required by applicable law.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting hello@1concept.world.

Unsubscribing from marketing communications does not prevent us from sending essential information regarding your orders.

Website performance and improvement

We may analyse how visitors interact with our website to understand its performance, improve navigation and provide a better shopping experience.

Legal basis: our legitimate interests where appropriate, or your consent when required for cookies, analytics or similar technologies.

Advertising

We may use advertising and analytics services, including Meta platforms, to promote our products, measure advertising performance and reach audiences interested in 1CONCEPT.

Where required, advertising cookies and similar tracking technologies are used only with your consent.

You can manage your preferences through our cookie banner and the privacy controls available on our website.

Legal obligations and security

We process certain information to comply with applicable tax, accounting and consumer protection obligations, prevent fraud and protect the security of our website and transactions.

Legal basis: compliance with legal obligations and, where appropriate, our legitimate interests.

4. Shopify and service providers

Our online store is hosted by Shopify.

Shopify provides the technology that enables us to operate our website, manage customer accounts, process orders, communicate with customers and provide ecommerce services.

We may share personal information with service providers when necessary to operate our business.

These may include:

  • Shopify and associated ecommerce services.

  • Payment processing providers.

  • Shipping and delivery companies.

  • Email marketing and customer communication services.

  • Website analytics and advertising providers.

  • Professional advisers and service providers where necessary.

These parties process personal information according to their respective roles, applicable legal obligations and contractual arrangements.

We do not provide personal information to third parties for their independent marketing purposes without an appropriate legal basis.

5. Shopify Network Intelligence

Our store uses Shopify Network Intelligence, which enables certain enhanced Shopify features.

These features may use information about interactions with our store, together with information from Shopify and other participating merchants, to improve services, support personalised experiences and provide advertising-related functionality.

For certain processing activities associated with these enhanced features, Shopify acts as an independent data controller.

Where required by applicable law, Shopify respects the privacy choices and consent preferences communicated through supported privacy controls.

For further information about Shopify's processing of personal information, please consult:

https://www.shopify.com/legal/privacy/consumers

You can also access Shopify's privacy portal:

https://privacy.shopify.com/en

6. Cookies and tracking technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for essential website functions, such as maintaining your shopping cart, supporting secure checkout and remembering privacy preferences.

Other cookies may be used for analytics, website improvements and personalised advertising.

Where required by law, non-essential cookies and tracking technologies are activated only after you have provided your consent.

When visiting our website, you can choose to:

  • Accept non-essential cookies.

  • Reject non-essential cookies.

  • Manage your cookie preferences.

You can withdraw or modify your consent through the cookie preference controls available on our website.

For further information, please refer to our cookie information and the privacy settings provided on the website.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

Order and transaction information: retained for the periods required by applicable tax, accounting, consumer protection and other legal obligations.

Newsletter information: retained while your subscription remains active, unless an earlier deletion request applies. Following withdrawal of consent, we may retain limited information when necessary to demonstrate compliance with legal obligations or prevent further unwanted communications.

Customer account information: retained while your account remains active or for as long as necessary to provide the requested services, subject to applicable legal obligations.

Customer communications: retained for as long as necessary to respond to enquiries, manage our relationship with customers and address potential legal claims.

Cookie and analytics information: retained according to the applicable retention periods and settings of the relevant technologies, subject to legal requirements.

When information is no longer necessary, it will be deleted, anonymised or securely retained only where permitted or required by law.

8. International data transfers

Some of our service providers, including Shopify and advertising technology providers, may process personal information outside the European Economic Area.

Where required, international transfers are subject to appropriate safeguards, such as adequacy decisions adopted by the European Commission or Standard Contractual Clauses.

You may contact us for further information about the safeguards applicable to transfers involving your personal information.

9. Your privacy rights

Under the GDPR and applicable data protection laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Request restriction of certain processing activities.

  • Object to processing in circumstances provided by law.

  • Request portability of your personal information.

  • Withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

To exercise your rights, please contact:

hello@1concept.world

We may request information reasonably necessary to verify your identity before processing your request.

We will respond within the periods established by applicable data protection laws.

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos, AEPD):

https://www.aepd.es

10. Children's privacy

Our website is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you believe that a child has provided us with personal information without the necessary authorisation, please contact us so that we can review the situation.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.

Our online store uses Shopify's ecommerce infrastructure and associated security measures.

However, no method of electronic transmission or storage can guarantee absolute security.

12. Third-party websites

Our website may contain links to external websites, social media platforms and third-party services.

We are not responsible for the privacy practices of websites that we do not control.

We encourage you to review their privacy policies before providing personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology or applicable legal requirements.

When changes are made, we will update the date displayed at the beginning of this document and provide additional notice where required by law.

14. Contact

For questions about this Privacy Policy, requests concerning your personal information or other privacy-related matters, please contact:

1CONCEPT
Marina Lafuente Latorre
Valencia, Spain
hello@1concept.world

Professional postal contact address: 46006 Valencia Spain

www.1concept.world